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FAQs

Frequently Asked Questions

Popular

Do You Ship Outside the UK?
Unfortunately, we do not currently deliver outside the UK. We deliver to UK
mainland addresses only. However, we may be venturing out to the international side
very soon so if you are based outside the UK stay tuned for that service!

Buying and Selling

Why is the Price Different When I Place an Order?
The prices are live spot prices therefore they will be changing every minute until
you are in the 'checkout' and that if the final price you will have to pay for the product.
As well as these prices are displayed in our account level form beginning from the Bronze
Account which is the default account level price for every member. To enable you to see the
actual price of the exact quantity desired make sure you are logged into your Gold Bank
account!

Service

Are you a gold storage bank?
No, we are not a gold storage bank. We do not offer storage services, currently
we only offer storage for up to 3 months.
Yes! We repurchase bars and coins that we have sold at the absolute best rates.
Regardless of condition, shape, form or manufacturer we will endeavour to offer Industry
leading rates. Look at our guide prices at
https://www.gold-bank.co.uk/3-step-buying-process/.

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